At Wave, advising is at the heart of what we do and who we are. From the late ’90s, our consulting first ethos has enabled us to craft a personalized solution for each client’s specific needs instead of a generic offering. We work closely with our customers throughout Toledo, devoting resources and time so that we have a full understanding of their pains and goals and can build a custom approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the core of your company. If your workflows have a lot of bottlenecks, the resulting productivity loss will multiply throughout your entire business. For example, let’s say a business acquires a new client in minutes but requires a month to train a new employee or partner. That’s a problem because both your employees' abilities and your partner’s products play a important role in providing exemplary service to the customer. Therefore, if those components are not operating smoothly, your client is ultimately who pays the price. Your Front Office can only be as capable as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a total understanding of your business processes as well as the technology that accurately delivers intelligent information. We how to ask the right questions and can define the right information to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most crucial part of a migration. Every migration needs a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other aspects that will help users to find pertinent information. It is crucial that you invest the time to understand the problems you are having and what is required to move ahead.

 
 
 

Intelligent Information Management

It is widely known that the modern business relies on multiple sources to collect data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which tool you’re using, it consists of essential business information and content that is imperative to the success of your company. Both organizations and their clients require information from multiple sources to complete assignments, and this adds additional challenges if that information is not easily attainable. The legacy method was to combine information into a central location but this method is not viable long term as one tool can’t govern everything, particularly in some SMBs and enterprise organizations.