A Business Process Automation Review: MFiles vs OpenText?

Is your Toledo-area organization taking advantage of business process automation software to simplify workflows and enhance your staff’s yield? If not, perhaps you’re throwing away precious time and financial resources.

With business process automation functionality, you can program samely, rules-based processes, thus making your business workflows more efficient, sparing laborious hours, and guaranteeing your team members can aim their attention on efforts that augment the organization.

Now, we're analyzing two of the frequently used enterprise content management (ECM) applications available today for business process automation: M-Files and OpenText. We'll assess both, next to each other and give insight to how we take advantage of these tools at Wave.

But first, let's begin with a primer on what business process automation is and how it functions.

What is business process automation?

Business process automation (BPA), also known as business process management (BPM), is the application of robotic technology to establish routine, rules-based tasks like sending documents, data entry, onboarding a new worker, sending wages, or processing accounts payable dealings.

Advanced automation platforms takes advantage of revolutionary technologies like machine learning (ML), robotic process automation (RPA), and artificial intelligence (AI) to execute these monotonous tasks on a human's behalf.

By streamlining tasks that would normally dissipate relevant man-hours, you can divert your prized human resources to other areas of the company where they can be more generative.

Automation also reduces the risk of man-made error, inaccuracy, and process bottlenecks - all these take away from a business’ ultimate result.

How do I know which workflows I can automate?

Not each and every business process is befitting for business process automation. The proper task is one that is done recurrently and can be attributed to user-generated standards and actions.

What to look for in a process that can be mechanized:

• Does it require that it be regularly done similarly in the entire organization?

• Is it a conventional, replicable process?

• Is it important that the task is perfect?

• Does the process entail a large amount of tasks?

• Does it involve multiple people to do?

• Is it delay-sensitive?

• Is there a need for an audit report for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a robust ECM service that offers both on-premise, cloud solutions, or a hybrid version contingent on your company requirements. It offers automation technology to simplify your business processes and workflows as well as intelligent information management.

At Wave, we repeatedly use M-Files as a straightforward information receiver for a client's distinct tools and information. Thereby, we can help our clientele facing rapid development, the capacity to connect all of their procedures and information, and experience greater agility during digital formation.

M-Files is a great, expandable software for patrons who don't already have a hulking ECM like OpenText Documentum already installed in their business.

But, with MFiles it's critical to realize that building automation demands the investment of an extension called a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Pricing is set on a case-by-case foundation contingent on the qualities your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that enables organizations to take greater advantage of enterprise details, industrialize156] monotonous tasks, create a more scalable business model, and minimize risks correlated to information governance and intellectual property.

It can be deployed on-premises in a data hub or via the cloud.

At Wave, we normally see OpenText tools used by using one of the following methods: with Documentum as a deep-seated ECM or with Application Extender (AX) which works as a reduced, build-as-you-go replacement to Documentum.

Documentum is fully loaded and prepared to solve any organizational difficulty you possess. The downside to Documentum is that the user interface is a tad complex, it requires tedious upkeep, and upgrades, as well as the tool itself, are costly.

For businesses that have previously invested in Documentum and aren’t inclined to rip out the application and start all over again, Wave can aid with software upgrades and improvements in such a way that enterprises can maximize their ECM ecosystem.

With Application Extender, the user experience and user interface (UI/UX) are fairly distinct from Documentum which several customers like.

It's an excellent substitute for enterprises who are not interested to spend on Documentum, and it could be built to figure out any organizational difficulty.

The problem with AX is that it is not fully loaded once purchased like Documentum, rather, connectors and extras will need to be inherent to generate better functionality and set up automated workflows.

Like M-Files, pricing for Documentum and Application Extender are determined on a case-by-case rationale depending on the features your organization needs.

Let Wave Help You Execute and Enhance Your BPA Software

If your company is new to business process automation, or you've already begun streamlining processes but want to enhance your tools to achieve more, Wave can help.

Wave serves businesses just like yours day-to-day to apply automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) platforms.

We help our customers to expedite their tasks throughout the entire lifecycle, program tiring, repetitive processes, and unite the whole data ecosystem to eliminate siloes and establish long-term scalability for theirbusiness.

Already using a legacy platform, and have no desire to start all over again? No worries!

Wave can go hand-in-hand with your organization and enhance your current business applications by way of add-ons, assimilations, and connectors so you can take advantage of your current technology infrastructure without needing to start again with a new service company.

We're happy to work with ECM applications like M-Files, OpenText and Microsoft Sharepoint, or all of the other content services software you're currently executing.

If you have any inquiries about how Wave can help support digital transformation and business process automation in your Toledo company, contact us today.